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Healthcare Benefits - North American Division

2015 networks


HealthSCOPE: Member Services

HealthScope provides claims processing for all member health services including medical, dental and vision.  

Claims Mailing Address:
P.O. Box 16203
Lubbock, TX 79490-6203


Medical and Dental Provider Network: AETNA Signature Administrators

The Aetna network gives you the peace of mind that you will always have the care you need whether at home or when traveling. When you access a provider participating in the Aetna PPO network, your services will be processed as “in-network” and apply to your “in-network” deductible and out-of-pocket maximum responsibility. You will be responsible for copays at the time of service; typically you will pay your deductible and/or coinsurance portion after the Plan has paid its portion.

Click here to search the Participating Provider Directory.


Prescription: Express Scripts 

Express Scripts provides prescription PPO network retail & mail order, provider search, reviews paid claims.
Member Services (888) 276-4732 or email


2015 Full HCAP Plan Document




Other Benefits:

Chiropractic, Acupunture, Massage,
Refractive Eye Surgery, Hearing Aids


No PPO network required, review paid claims history, print Red ID card &/or request new one.
Member Services (888) 276-4732 or email